Water damage in Franklin rarely waits for a convenient hour, and neither does our dispatch line. Hirex Water Damage keeps Structural Drying crews and equipment staged inside Franklin so a technician can be at your door quickly.


Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Franklin homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Franklin roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Structural Drying in Franklin is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Franklin address, thanks to full coverage and proper Franklin, WI licensing.
Equipment lives in a Franklin-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Talk to a Franklin landlord who's lived through a burst supply line at 3am and they'll confirm that response speed, not just skill, determines how much a job ends up costing. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Franklin crew running outdated techniques does the property a disservice.

Not every water problem looks dramatic — some of the costliest Franklin repairs began as a barely-noticeable issue. Here's what tells our team a Franklin property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Franklin dispatcher will tell you honestly whether it's urgent or something we can schedule.
We don't run a one-size response in Franklin — a contained bathroom leak gets a different crew than a flooded restaurant kitchen. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Truck-mount extraction on every Franklin rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Franklin moisture is trapped, with daily logs so you can watch the numbers improve.
For Franklin families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
For commercial Franklin accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
When a Franklin job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
On top of standard drying, our Franklin crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
You'll see a written estimate before any equipment runs on your Franklin property, not a mystery total after the fact.
Because equipment is staged inside Franklin, most calls see a technician on-site in under an hour.
We photograph and log every step so your Franklin claim moves faster and you're not arguing with an insurer alone.
We don't call a Franklin job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Our Franklin team asks just enough to send the right-sized crew, not a generic single technician every time.
Our nearest available Franklin crew is dispatched immediately with truck-mount gear on board.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
Daily moisture checks continue on every Franklin job until each material reads dry, and you get a full report at the end.

Our Franklin technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Franklin job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Franklin guarantee is built on.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Most Franklin dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Yes — every Franklin job gets a written estimate before equipment is turned on, walked through line by line.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Franklin properties.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Franklin team does, not something we sub out.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Commercial response is a regular part of our Franklin work — restaurants and multi-unit buildings included.
Typical drying runs 3-5 days for a Franklin home, though a job left unaddressed longer can take more time.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
We stand behind every Franklin job with a documented dry-standard guarantee.
We cover Franklin and the surrounding zip codes listed below, plus nearby communities throughout Franklin, WI.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Franklin is our home base, and our reach extends across Franklin, WI through staged equipment and on-call technicians. If your address falls inside or near Franklin, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Franklin's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Franklin, Franklin, WICall now and speak with a real Franklin dispatcher, not a national call center.
Call +1-844-578-1604